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A resident records notes at a table beside a closed refrigerator

FRIDGES / FREEZERS

The quiet
appliance
you notice.

A change in cooling can raise two separate questions: what the appliance needs, and what to do about the food.

Keep the
questions clear.

Choose a note to explore. These prompts organise a conversation; they do not measure temperature or establish food safety.

What changed?

Write what you noticed and when. A change in cooling needs appropriate advice; appearance, smell or this page cannot establish whether food is safe.

ABOUT THE APPLIANCE

A repair
conversation.

Share the appliance type, observation and timing with a suitable provider. Leave the fridge in place and do not remove covers or reach behind it to gather details.

Organise the appliance note ↗
ABOUT THE FOOD

Food-safety
guidance.

Use official advice for food affected by a power interruption or loss of cooling. Do not rely on a repair form or a photograph of the appliance to decide whether food is safe.

Food Standards Australia New Zealand guidance ↗