Which one
was involved?
A washing machine, a dryer or a combined washer-dryer. Include a model reference from paperwork if available, without moving the machine.
WASHING MACHINES / DRYERS
Begin with the point in the programme you remember. You can describe an interruption without knowing the cause.

WHERE DID THE DAY CHANGE?
Describe what happened when you first selected the programme or tried to start it. Note any message you already saw; do not repeat the attempt to create evidence.
A washing machine, a dryer or a combined washer-dryer. Include a model reference from paperwork if available, without moving the machine.
A visible message, a remembered noise or the result at the end. Distinguish what you saw from what you think may have caused it.
Discuss the route, the adult contact and any stacked or built-in arrangement with the provider. Do not unstack or disconnect equipment yourself.
The visit-note tool gathers the observation, access arrangement and questions into one downloadable file.
Make a laundry visit note ↗